#Skzoo plush pre order full#
#Skzoo plush pre order code#

International packages may be subject to import taxes, customs duties, tariff, VAT, fees, etc imposed by the destination country. Any inquiries related to the USA>Korea Express shipping service can be emailed to and a team member will be able to assist you further in Korean. Online orders via the Express shipping service are shipped from Los Angeles, CA (USA). If you submit shipping contact info (name, address, phone number, etc.) of trans-shipment proxy companies or non-Korean residents, packages may be delayed, lost, rejected, or charged additional customs fees, which will be the sole responsibility of the customer and SubK Shop will not be responsible for any loss, damage, or fees incurred. When filling out your shipping address info, please include your PCCC in the 'Company' field.

#Skzoo plush pre order code#

The Express shipping service to Korea can only be utilized by customers who actually reside in Korea and have a Personal Customs Clearance Code (PCCC). The amount difference between the shipping fee paid at checkout and the actual Express shipping fee charged will be refunded at the time of shipping. Regarding shipping to Korea, please choose the cheapest international shipping option to complete your purchase and make sure that the shipping address is written in Korean. ** Subject to change based on operational circumstances. (See Return & Exchange and Cancellation Policies below.) Please remember to film a full, unedited Unboxing Video from beginning to end, check the product condition immediately upon receipt, and contact our Customer Support department at for damaged, defective, incorrect, or missing items. The shipping speed applies after the order has been processed.ĭue to the effects of COVID-19, shipping to some countries may be restricted, in which case, orders may be automatically cancelled or packages may be automatically returned, so please check your country's shipping restrictions before placing an order. For high volume orders, it can take anywhere between 5~8 business days** for processing.

Orders are typically processed within 2~3 business days** (normal volume) if all items in the order are in stock.

Upon arrival, order processing will begin (detailed shipping updates can be found on our social media). If we do not receive any response within 30 days, your claim will be closed.Once a product releases in Korea, it takes about 2~3 business days** for it to arrive at our warehouse in the U.S. If you encounter an issue with your order, it needs to be reported to us within 7 days of delivery. Once we have received your claim and send you a follow-up email notification, you have 30 days to respond. Once we have received the item, we will cancel your order and you can place a new order for the item you wish to receive. Return shipping costs must be paid at your own expense. If you wish to receive another item, you will need to return the originally purchased item to the store. We do NOT process exchanges for online orders.

Please double check that the shipping address is correct whenever you place an order! If a customer still wishes to receive the purchased item(s), he/she will need to place a new order on our website. When an order is returned to the store, we will refund the purchase amount, excluding shipping charges. What if my order was shipped but returned to the store? We do not take liability for orders returned due to incorrect shipping addresses or absent residents at the time of delivery.

#Skzoo plush pre order full#

Once they are received in store, we will give a full refund. Items must be returned/shipped within 7 days of delivery. Once we receive the items in store, we will refund the purchase amount. For online purchases, all items MUST be carefully packaged and returned in the same condition they were sent (unopened and sealed in original packaging). Items must be returned within 14 days of purchase in order to receive a full refund.

For in-store purchases, items can be returned so long as it is sealed and unopened in its original packaging and the receipt is provided.